Contact Us
Get in Touch
Have a question, feedback, or need support? We're here to help! Send us a message and we'll get back to you as soon as possible.
Contact Information
Business Name
Japan Cloud Support
Representative
Kato Shuhei
Location
Groningen, Netherlands
Response Time
We aim to respond to all inquiries within 2-3 business days. For urgent matters, please include "URGENT" in your subject line.
Frequently Asked Questions
How do I purchase a flow?
Sign up for an account, browse available flows, and purchase the one that matches your visa type. Payment is processed securely through Stripe.
Can I get a refund?
Yes. We offer a 7-day money-back guarantee: if you're not satisfied for any reason, email support@relocatequest.com within 7 days of your purchase and we'll refund it in full. After those 7 days, please still contact us if you run into a technical problem and we'll review your case individually.
How do I delete my account?
Contact us at support@relocatequest.com to request account deletion. We will delete your personal information within 30 days.